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Onsite Computing Support
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Local Consultant:
Frank Mitchell
Client Service Representative (CSR):
Philip Fetro
Jon Keys
Scope of Activities
All current and/or future IT services provided centrally to the campus community will
be provided to the School of Business. This primarily includes software
trouble-shooting and consulting on "supported software," AME and ERS hardware and
network repair for "supported hardware," information dissemination regarding campus
computing training and documentation resources, and familiarizing
(with the help of the LC) the School's faculty and staff with the services available
from IT.
The following services will not be included:
- Non-standard software or monitoring support for "private labs"
- System software backups
- Applications development or debugging of existing code
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