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Issue 17: May 1, 2000 | « previous issue | next issue »

Congratulations to Dr. Sharon Guan on completion of her Ph.D. In this issue, Sharon discusses interaction and offers some tips

Contents:

Distance Learners' Choice of Interaction Methods
Sharon Guan, Instructional Designer

"What is more painful than visiting a dentist is to give birth and what is more painful than giving birth to is to write a dissertation..."
-- Dr. J. L. Kemp

After a six-year pre-conception incubation period, and a 14-month pregnancy, my dissertation was finally born in April 2000. It weighed slightly over a pound. The blue pullover told that it was a boy. After a thorough examination by members of my doctoral committee, the baby boy was granted the right of being. His square-shaped body was measured and re-measured several times by "Aunt Grad School" to make sure each part of his body was proportioned correctly. Although still a little shy to present himself in public, he is now brave enough to make his debut at Indiana State University­a playground and a home of his very own.

The boy, or my dissertation, has a long name, "The Relationship of Graduate Students' Interpersonal Needs and Interaction Preferences in Distance Learning." The purpose of his existence is threefold:

  1. to examine graduate students' interpersonal needs;
  2. to investigate their interaction preferences; and
  3. to study the relationship between their interpersonal and their interaction preferences.

It seems unrealistic to present the whole of him to you in two or three pages. So I will focus on the second part of him, students' interaction preference in distance learning. This part has attracted more attention than any other part of the dissertation.

The study of interaction was based on Michael Moore's theory. Moore identified three types of interaction that were essential in distance education:

  1. learner-content interaction;
  2. learner-instructor interaction; and
  3. learner-learner interaction

This fundamental distinction provided a basis for analyzing the relative significance of different types of interaction in distance learning. A survey instrument was developed to examine whether students prefer one type of interaction to another. The questionnaire was distributed to 89 graduate students from the School of Education, who took distance courses during the spring and fall semester of 1999.

56 students returned the questionnaires. Responses from three of the students were incomplete and were discarded. Thus, a total of 53 surveys were used for this study.

The results of the statistical analysis indicated that the subjects most prefer learner-instructor interaction with learner-content interaction as their second choice, and learner-learner interaction as the least preferred. It revealed what Steven Gilbert called ³learners' need for human guidance in maintaining a regimen of learning activities.² It showed that ³learners seek a RELATIONSHIP in which someone else who knows how to help learners will provide a structure, schedule, and access to materials."

In the traditional classroom, the focus is on the interaction between teacher and students; in the computer-based learning environment, the focus is on learner-content interaction. With more and more courses now using the Internet as a tool for course delivery, I see more learner-instructor interaction giving way to learner-content interaction. Such a tendency has been reinforced by the commercialization of distance education programs that propose to use technology to increase the student-faculty ratio.

In his book Teaching Online, William Draves anticipated that there would be an average of 1,000 learners per distance course. Imagine, how could it be possible for one instructor to interact with 1,000 students? Many researchers and distance education practitioners suggest using peer evaluation and student-to-student feedback as a means to lessen the instructors' workload.

How do students feel about this? My study indicated students have unfavorable attitudes toward learner-learner interactions. Why do they dislike interacting with their peers? In Muirhead's study, 47.3% of the participants felt that the delays in their classmates' responses caused a negative impact on the dialogue and weakened the quality of the discussion. In China, such a phenomenon is called ³one smelly fish spoiled the whole pot of soup.² It becomes worse when the learner is confronted with ³a smelly fish² plus unreliable communication tools and unclear directions from the instruction technique. Should we then eliminate or minimize learner-learner interaction or should we work on improving it to the learner's satisfaction?

One of the reasons I referred to my dissertation as a new born baby was that I expect him to have a happy and healthy continued growth and development. There is so much more to coddle and to nurture. Until then, my suggestions on interaction will have to be limited to the following:

  1. A continued presence of the instructor throughout the learning process.
  2. An appropriate faculty-to-student ratio that will guarantee adequate one-on-one interaction between the instructor and the students.
  3. A clearly stated grading policy to reward group leaders and to chastise procrastinators. We need to adjust misconceptions and establish a new understanding about distance learning . The web is not another kind of textbook; and the teacher is not the only reliable source. Learning is not only an action but is also a process (be prepared for frustration).

Technology evolves constantly and so will the methods of teaching and learning.


Virtual Bookstore Opens for ISU Distance Learners
Ron Payne, Production Assistant, Distance Education

Now, ISU students enrolled in distance courses can order their textbooks and other course materials online - through MBS Direct.

MBS Direct, contracted by Lifelong Learning to provide one-stop service for distance students, is open for business. Information is posted for courses offered summer and fall 2000.

Distance students can order materials via:

For ISU faculty who do not see their course listed, it's not too late. Please contact Ron Payne (8381) or Jim Kinkade (8097) to have your course and materials listed for your distance students.


Coming Soon: Student Handbook and Orientation
Mary Jo Sampson, Assistant Director, Student Services - Lifelong Learning

In the past two years, the number of distance courses offered, and the number of distance learners enrolled at ISU, has increased dramatically. For Fall 2000, 186 semester-based distance courses are offered (46 IHETS; 55 SBC; 7 video; 78 web). Over 80 year-based courses are offered via correspondence and the Internet.

To accommodate this growth, a new Distance Education/Instructional Services Committee has been formed to reorganize existing services and develop new ways to deliver technical support to distance learners and faculty.

After meeting for several months, the following projects are in the works:

Distance Student Handbook
This informative handbook for distance students will include pertinent information that will help students have a successful experience. Topics include:

The student handbook should be published in May; all students will receive the handbook upon enrolling in a distance course.

Distance Education Orientation
This orientation will provide distance students with general information. The purpose is to offer entering students greater insight into what is needed to successfully complete distance courses. Topics include:

  • How to get started
  • How to successfully complete distance courses
  • Study skills needed for distance courses
  • Time management

Our goal is to have this orientation up and running by the Fall 2000.

Hopefully these new tools will not only help distance learners but also minimize some of the "first of the semester" headaches faced by ISU faculty who teach distance courses.


Sneak Preview - ISU Courses in Development

The following ISU faculty members are developing on-line distance courses. If your course is not listed, please let us know by contacting Interaction at interact@web.indstate.edu

Jim Buffington - Organizational Department
BUS 320 - Marketing/Information Systems

Newell Chiesl - Organizational Department
MKTG 333 - New Product and Pricing Strategy

Amy Craddock - Criminology Department
CRIM 396 - Introduction to Research Methods in Criminal Justice

Ed Grosskopf - Criminology Department
CRIM 220 - Introduction to Law Enforcement

Julie Fine - School of Nursing
NURS 208 - Transition from LPN to BSN

David Malooley - Department of Electronics and Computer Technology
ECT 444 - Programmable Logic Controllers and Control Systems

Peter Mikolaj - Department of Insurance and Risk Management
INS 344 - Commercial Liability Insurance

Susan Moncada - Analytical Department
ACCT 410 - Not-for-Profit Accounting

John Ozmun - Physical Education Department
PE 101 - Fitness for Life

Douglas Peterson - Organizational Department
MGT 440 - Human Resources Management (MGT 440)

Sudipto Roy - Criminology Department
CRIM 4/531 - Community-Based Corrections

Ann Tomey - School of Nursing
NURS 651 - Theories of Nursing Administration
NURS 653 - Curriculum Process in Nursing


Module and Course Development Grants 2000-2001 Workshop

Each year, ISU faculty members apply for and receive course development grants through IPSE/IHETS. The purpose of these grants is to encourage development of and provide funding for courses offered via technology, especially in the area of asynchronous learning environments.

ISU faculty who wish to apply for grants for the upcoming year should plan to attend a special Module and Course Development Grants Workshop, available via satellite, on:

May 11, 2000
1:30 to 3:30
Erickson Hall, room 106

If you are unable to attend, you may request a videotape of the workshop by contacting Mary Luz Petrowski at ext 8639 or aafpetro@amber.indstate.edu


New ISU Tool: CD for Distance Students
Jim Kinkade, Computing Systems Analyst, Distance Education

The Office of Distance Education - Lifelong Learning is working closely with Information Technology (IT Department) to develop a CD that can be sent to students enrolled in web-based distance education courses.

The primary reason for the disk is to provide the distance learner with an up-to-date version of the popular Netscape browser. Experience has shown that some students have problems accessing web-based courses due to very old browsers on their computers.

Additionally, the CD will contain a customized installation wizard (program) that will help the student get his computer set up for dial-in access. The program will provide key information (domain names, phone numbers, etc.) that are pertinent to the ISU student. Included will be a customized default start page with more detailed information and links that should help the distance learner get started.

Our goal is to begin distribution of the CD in May. Hopefully, this CD will solve many of the technical problems encountered by ISU students - long before they begin their distance courses.

If you have questions, please contact Jim Kinkade at ext 8097


CTA Workshops

Two CTA workshops, listed below, are scheduled for May and June. If you would like to attend, please contact Mary Luz Petrowski at extension 8689 or aafpetro@amber.indstate.edu

The Course Transformation Academy (CTA) is a faculty development program for faculty members preparing to use technology in their teaching.
Date: Summer (Intensive) CTA: May 15 - 19 (9:00 a.m. - 4:00 pm)

Course Transformation Academy Follow-Up
This 3-day summer workshop is designed for faculty members who have experience teaching in the distance education environment. Participants will have opportunities to share successes and concerns, to choose from among several topic sessions focused on teaching learning issues in the distance education environment, and on advanced application of instructional technologies. Date: June 20 - 22 (9:00 a.m. - 4:00 pm)


Etcetera, Etcetera, Etcetera: News, Interesting Links and So Forth

Visit ISU's new Lifelong Learning web site. Features include links for faculty, students, and the community; a staff directory; and information on every program and service offered by the Division. Coming soon: the Faculty Showcase and online listings of noncredit and year-based distance courses.
According to Frank Mayadas, Director of the Alfred P. Sloan Foundation, "In 1999, there were approximately 80 million students enrolled in higher education progams worldwide, with over 6.1 million online (UNESCO). In the U.S., there are about 15 million higher-education students with over 1.6 million involved in distance learning (National Center for Education Statistics). International Data Corporation projects that the number of remote learners is growing by 33 percent annually, and that by 2002, the U.S. market will reach 2.2 million online learners. That leaves about 90 percent of the market untapped." Mayadas suggests that universities have three choices: (1) ignore the market demographics and take no action; (2) partner with for-profit companies such as UNext.com; or (3) follow NYU's path and "secure funds from set aside by the board of trustees and create a for-profit subsidiary to capitalize on the range and depth of its intellectual property; emphasize a business model that fosters cooperation within its colleges and with other educational institutions; and enter the marketplace ready to complete for enrollments and investors. Source: Converge (May 2000)
www.convergemag.com

If you think the Sloan Foundation is "bully" on the distance education market, here's an even more dramatic statement made by John Chambers, CEO of Cisco Systems. "Education over the Internet is going to be so big, it is going to make e-mail look like a rounding error." According to Washington Technology Online, industry experts agree. Most predict that the e-learning market will grow to $5.5 billion by 2002. 85% of universities will have online components by the end of this year. The market is vast - not just for distance education programs, but also for technology components used to augment lecture-based on-campus courses. As the tools enabling online learning become more widespread at a lower cost, the opportunities for vendors and students will grow in leaps and bounds." Source: Washington Technology Online 6 March 2000)

As a result of the growing demand for job applicants with technology skills and business education, colleges are beginning to offer e-commerce degrees. Course work includes programming basics along with marketing and other business concepts. Critics call it a fad; supporters state their graduates will find jobs. Those offering e-commerce degrees: University of Alabama in Mobile (B.S. in e-commerce); Old Dominion University (B.S. and M.S. in e-commerce); Carnegie Mellon (M.S. in electronic commerce). Always ahead of the pack, Carnegie Mellon's master's degree, offered through their school of computer science and business school, can be earned in a mere 12 months. Source: Converge (May 2000)
www.convergemag.com

Visit Fathom.com, the first "interactive knowledge site" designed to help help nontraditional learners further their education. Fathom is a consortium of universities and cultural institutions that includes: Columbia University, the Smithsonian's National Museum of Natural History, the New York Public Library, the London School of Economics, Cambridge University Press, and the British Library. The partners will charge for some of its offerings. Fathom will also provide some free content.

Just for fun, take another look at the Favorite Poem website. Each week, this site features new videos of *real* people reading their favorite poems, including retired teachers, the President of the United States, glass blowers, and students. When viewing the videos, note the difference in the quality of the video production. For example, the video of Olivia Milward (produced and directed by Emiko Omori) is a series of still photos that creatively enhance and strengthen the reading. On the other hand, the video of President Clinton is merely "linear video" - very dull and lifeless - that accents the limitations of online video. An excellent example of the importance of understanding a medium - and how to make the most of its strengths and limitations.


Thought for May:

"If we did all the things we are capable of doing, we would literally astonish ourselves."
- Thomas A. Edison


Interaction is an electronic newsletter delivered on the first day of the month via electronic mail. Each issue offers information on teaching, learning, course design and educational technologies, and events pertaining to distance education at Indiana State University. We invite your comments, articles, and suggestions. Please contact Interaction at interact@web.indstate.edu

Interaction is published by the Office of Continuing Education/Instructional Services.


Issue 17: May 1, 2000 | « previous issue | next issue »



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