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Getting Help

If you need any support with any service or incident please contact the Technology Support Center (TSC) help desk.
Walk-In Support: Stalker Hall Room 009 (Lower Level)

Call-In Support: 812-237-2910
  • Option 1 - General IT
  • Option 2 - Blackboard
  • Option 3 - Classrooms
Hours of Operation:
 
Fall:
  • Mon - Thur, 7:30 AM - 7:00 PM
  • Fri, 7:30 AM - 5:00 PM
  • Sat, closed
  • Sun, 12:00 PM - 7:00 PM (Phone calls only)

 

You may also submit a ticket directly from this website.  Either type keywords related to your issue in the search bar on the top right corner, or review the "Services" tab for the closest match.  Once you open a service page, you will see a blue request or report button in the upper right.  Click the button and fill out the requested information.  This will create a ticket that will be automatically routed to the appropriate team within OIT.

Finding OIT Services and Resources
 

System Alerts

high alertFaculty/Staff Email
Microsoft's MFA service is not available. This problem is affecting all Microsoft customers, not just ISU. We will provide more updates as soon as possible, or within two hours at the latest.

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Top Services
OIT News

October is Cyber Security Awareness month
Throughout the month, you will receive information and recommendations intended to provide you with knowledge, tips, and techniques to stay safe online. Click >here< for more information.

Unified Communications implementation schedule now available
As previously announced the University is in the process of implementing Unified Communications. A tentative implementation schedule is available >here<.